Smart Fuel Shipping Policy
Last Updated: 03/18/2026
At Smart Fuel, we’re committed to getting your products to you as quickly and smoothly as possible. Here’s what you can expect when you place an order with us.
Order Processing Time
We strive to process and ship all orders within 1 business day. Business days exclude weekends and holidays.
During especially busy periods, such as sales or holidays, processing may take up to 3 business days.
Please note that processing time and shipping time are separate. Delivery estimates begin after your order has shipped.
Shipping Options and Costs
Subscribe & Save Orders
All Subscribe & Save orders qualify for free shipping.
One-Time Purchases
One-time purchases ship for a flat rate of $3.95.
Expedited Shipping
Expedited shipping options may be selected at checkout. These orders are typically delivered within 2–3 business days after shipment, depending on location and carrier.
Shipping Method
Orders are shipped via USPS or another major carrier, depending on the shipping option selected at checkout.
Once your order ships, you will receive a tracking number via email so you can monitor delivery progress directly with the carrier.
Delivery Time
Delivery times vary based on location and carrier.
Once an order has shipped, delivery is handled by the carrier and may be affected by factors outside our control, including weather, carrier delays, or service disruptions.
Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
Smart Fuel is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delayed or Missing Shipments
If your order has not arrived within 10 business days after shipment, please contact our support team.
We will review the situation and work with you on a resolution, including replacement where appropriate.
Customer Support
If you have any questions about your shipment, our team is here to help.
Phone: (800) 619-4134
Email: support@smartfuel.com
At Smart Fuel, your satisfaction is our priority. We are committed to making your experience smooth from start to finish.